Welcome to UP Management

Employee Benefits Hub

At UP Management, your well-being comes first. Explore all your benefits in one place—from health insurance to retirement planning and wellness programs. Get the info you need to make informed decisions and stay updated on key deadlines. We're here to support you every step of the way.

Employee Benefits Hub

EAP: Your Well-Being Matters

Get confidential support for life’s challenges—emotional well‑being, legal, financial, and everyday concerns—available 24/7 at no additional cost.
Login below using the access code FP3EAP.

Access Your MAP Benefits.

Teladoc: Virtual Care

Get convenient, 24/7 access to virtual care with Teladoc. Connect with board‑certified doctors, therapists, and specialists for non‑emergency medical needs, mental health support, and more—all from the comfort of home.

Visit Teladoc.

Pet Insurance for Life’s Unexpected Moments

Help protect your pet—and your wallet—with accident and illness coverage for eligible dogs and cats, including emergency care, medications, and more.

Explore Pet Insurance Options.

Protect Your Digital Life with Norton LifeLock

Get all‑in‑one protection for your identity, devices, and online privacy—including identity theft monitoring, credit alerts, antivirus, VPN, and 24/7 support.

Activate Your LifeLock Benefit.

Access Your Retirement Account

Register or log in to your John Hancock retirement account to view balances, manage contributions, explore planning tools, and get help with common account questions.

Log In.

How do I Enroll?

Log into UKG, review your current elections, choose your 2026 health plans, and complete enrollment by November 21, 2025 to ensure coverage for 2026. Mid‑year changes must be made within 30 days of a qualifying life event.

Our Employee Benefits

01.

Enrollment Materials

We offer a competitive and comprehensive benefits package designed to meet a variety of needs. This guide outlines both the benefits provided automatically and the optional group and voluntary benefits available during annual enrollment.

  • 2026 Benefits Guide
  • 2026 Benefits Presentation
  • Employee Login
02.

Medical, Dental, & Vision

Medical
  • Health & Pharmacy Plan Information
  • Gold Plan COC
  • Silver Plan COC
  • Bronze Plan COC
  • Summary Plan Description
  • SmithRX Information
  • Virtual Urgent Care (Teladoc)
Dental
  • Dental Plan Information
  • Dental COC
Vision
  • Vision Plan Information
  • Vision COC
03.

Cancer CARE

  • What is Cancer CARE?
  • Cancer CARE Case Study
  • Cancer CARE Support from Diagnosis to Recovery
  • Cancer CARE FAQ’s
04.

Mental Health Care

EAP
  • Employee Assistance Program Overview
  • Employee Assistance Program Login

    (Enter anonymously using access code FP3EAP)

Additional Resources
  • Virtual Mental Health Care
  • Veterans Mental Health Flyer
  • Seasonal Affective Disorder Flyer
05.

Financial

Health Savings Account (HSA)
  • Lively HSA 101
  • Lively HSA Quick Start
  • Key differences: HSA vs. FSA
Flexible Spending Account (FSA)
  • Lively FSA 101
  • Submit FSA Expenses
  • Dependent Care FSA
Retirement Resources
  • 401(k) Annual Notice
  • 401(k) Summary Annual Report
  • 401(k) FAQ
  • 401(k)SPD
06.

Life, AD&D, Accident, Critical Illness & Disability

Life, AD&D, Accident & Critical Illness
  • Life & AD&D Summary
  • Accident Plan Information
  • Critical Illness Plan Information
Disability Insurance
  • Voluntary Short-Term Disability Plan Information
  • Long-Term Disability Plan Information
Claims
  • How to File a Claim
07.

Other Benefits

Pet Insurance
  • Pet Partners Benefit Summary
  • Prior Coverage Credit
  • Claims Submission Process
  • Claim Form
  • Claim Redetermination Request Form
  • Electronic Consent
  • Continuity of Coverage
Identity Theft Protection
  • Benefit Brochure
  • Onboarding and FAQs
  • Get the Most from your Benefits
08.

Additional Information

  • Illinois Essential Health Benefits (Gold)
  • Illinois Essential Health Benefits (Silver)
  • Illinois Essential Health Benefits (Bronze)
  • Welfare Benefit Plan Documentation
09.

Video Library

Learn more about our benefits and how they work with the videos below.

10.

Contacts

Click here

to access all the phone numbers, websites, and details you need to manage your benefits.

11.

Governmental Notices

  • Surprise Medical Bills Notice
  • Required Notices
  • HIPAA Privacy Notice
Welcome to Holmes Murphy

Need assistance?

Contact your Human Resources Department

309-797-1500
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